Loading
Feature degradation | Gmail Email delivery failureRead More
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Subagent: Disease Surveillance Case Management

            You are here:

            1. Salesforce Help
            2. Docs
            3. Health

            Subagent: Disease Surveillance Case Management

            Assists case investigators, case intake specialists, and admin managers in performing key tasks, such as case reporting, assignment, classification, generating public health case and investigation summaries, and managing duplicate cases.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions with the Agentforce for Health Cloud Add-on license

            Subagent Details

            API Name DiseaseSurveillanceCaseMgmt
            Included Agent Actions

            Classify Disease Surveillance Case*

            Summarize Disease Surveillance case*

            Summarize Disease Investigation Details*
            Required Setup Set Up Agentforce for Public Health

            *This action executes one or more prompt templates.

            Examples of Utterances Classified to This Subagent

            • "Classify case number 00001042 based on the lab findings and disease definition."
            • "Check case number 00001042 for Dengue in the system and classify the case accordingly."
            • "Provide a short case narrative."
            • "Create a brief overview of this case.
            • "Summarize key interviews, lab results, and field notes from this investigation."
            • "Create a summary including case counts, exposure sources, and containment measures."
             
            Loading
            Salesforce Help | Article