Loading
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Subagent: Patient Home Healthcare Management

            You are here:

            1. Salesforce Help
            2. Docs
            3. Health

            Subagent: Patient Home Healthcare Management

            The Patient Home Healthcare Management subagent summarizes patient medical information and healthcare history for home healthcare on the Patient Account record page. The subagent extracts home visit requirements, including quotes and benefit information, from voice call transcripts and offers information and recommendations on home healthcare services using Salesforce knowledge articles.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Health Cloud, Home Health, Salesforce Voice, and Agentforce for Health Cloud add-on licenses. Requires each user to have the Agentforce for Health Cloud add-on to access the agent action.

            Subagent Details

            API Name PatientHomeHealthcareMgmt
            Included Agent Actions

            Identify Record by Name

            *Answer Questions with Knowledge

            *Extract Patient Home Visit Requirements

            Query Records

            Get Record Details

            *Summarize Patient Home Healthcare Details

            *This action executes one or more prompt templates.

            Examples of Utterances Classified to This Subagent

            • "Summarize the home healthcare details of this patient"
            • "Get recommendations for patient home healthcare"
            • "Get patient quote and benefit requirements"
             
            Loading
            Salesforce Help | Article