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            Create a Custom Notification for Patient Requests

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            Create a Custom Notification for Patient Requests

            Create a custom notification for sending in-app notifications to patients about their home visit requests. When a scheduler approves or rejects a patient’s request, the Notify Patients About Home Visits flow uses this custom notification to send a notification to the patient.

            Required Editions

            Available in: Enterprise and Unlimited Editions with Health Cloud and the Home Health Add-on license
            User Permissions Needed
            To create a custom notification:

            Health Cloud Foundation permission set
            1. From Setup, in the Quick Find box, enter Notification Builder, and select Custom Notifications.
            2. Click New.
            3. Enter the custom notification details.
              • Name: Home Health Patient Notification
              • API Name: HomeHealthPatientNotification
            4. Select Desktop and Mobile, and then click Save.

            Now, clone and activate the Notify Patients About Home Visits flow to ensure the flow uses this custom notification for sending notifications to patients.

            See Also

             
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