Integrated Care Management uses Decision Tables to process how assessment question
responses and recommendations are mapped. Setting up the decision table must be the last step in
your data setup for Integrated Care Management. If you map more responses and recommendations
after you’ve set up a decision table, you must then refresh that decision table.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Health
Cloud
User Permissions Needed
To create, edit, and activate a decision table:
System Administrator profile
From Setup, enter Decision Tables in the Quick Find box, and then
select Decision Tables.
Click New, and select Create Decision Table,
and then click Next.
Enter a name, API name, and description for the decision table.
The API name can contain only underscores and alphanumeric characters, and must be unique
in your org for this entity. It must begin with a letter, not include spaces, not end with an
underscore, and not contain two consecutive underscores. In managed packages, this field
prevents naming conflicts for package installations.
In the Source Object field, select Assessment Question Response
Recommendation.
Click Next.
In the Assessment Question Version ID row, select
Optional input in the Column Type field, and
Equals in the Operator field.
In the Omni Process ID row, select Optional
input in the Column Type field, and
Equals in the Operator field.
In the Text Response row, select Optional
input in the Column Type field, and
Equals in the Operator field.
In the Recommendation Reference ID row, select
Output in the Column Type field.
Click Next.
Set the conditions and custom logic to All conditions are met
(AND).
Save your decision table.
After the decision table is created, click Activate.
Activating the decision table can take several minutes. When the process is complete, the
decision table’s status changes to Active.
If you map more responses and recommendations after the decision table is set up, go back to
the decision table and click Refresh.
To learn more about Decision Tables, see Decision Table.
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