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          Turn on Web-to-Case

          Turn on Web-to-Case

          Use Web-to-Case features to set up reCAPTCHA verification for your guest referral Experience Cloud site.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions with Health Cloud

          User Permissions Needed
          To set up Web-to-Case: Customize Application
          1. From Setup, enter Web-to-Case in the Quick Find box, then select Web-to-Case.
          2. Select Enable Web-to-Case.
          3. Select Require reCAPTCHA Verificationif it is not already selected.
          4. Save your changes.
           
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          Salesforce Help | Article