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          Customize the Assessment Envelope Email Template Flow

          Customize the Assessment Envelope Email Template Flow

          The Send Assessment Envelope Email flow is provided as a standard flow template. You can clone the template and customize it to suit your business processes.

          Required Editions

          Available in: Enterprise and Unlimited Editions with Health Cloud and Health Cloud Customer Community or Health Cloud Customer Community Plus license.
          User Permissions Needed
          To open, edit, or create a flow in Flow Builder: Manage Flow
          To run a flow Run Flows
          To access flow template Assessment Envelope

          The Send Assessment Envelope Email template flow finds an appropriate email address to send a notification to if you place the Assessment component on a Case, Account, or Contact page.

          1. From Setup, in the Quick Find box, enter Flows, and then select Flows.
          2. Click New Flow.
          3. In the list of templates, select Send Assessment Envelope Email.
          4. Click Create.
          5. Open the Toolbox.
          6. In the Constants section click ExperienceCloudSiteUrl.
          7. In the Value field, enter the Experience Cloud site url of the site you set up to contain the Assessments component. Replace https://updatethisurl.internal.site.com/mypage/s.
          8. Click Done.
          9. In the Text Templates section, click EmailBody.
          10. Edit the body of the email for style and content.
          11. Click Done.
          12. Further customize the flow according to your business requirements.
          13. Save your changes.
          14. Activate the flow.
           
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          Salesforce Help | Article