Financial Assistance Program

Financial Assistance Program streamlines the enrollment of patients, helping them manage out-of-pocket medical expenses. Patient service reps can identify suitable assistance programs based on specific criteria and apply on behalf of the enrollees. Reps can view the status of the application and the history of any financial assistance that was provided to the enrollee. If the application is rejected, the patient service rep can file an appeal. After the application is approved, another patient service rep can view the details of the benefit disbursement, such as the count and benefit of reimbursed Copay coupons.