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            Home Health Portal for Patients

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            Home Health Portal for Patients

            As a patient, take control of your healthcare journey with Home Health. With a streamlined communication with the home health agency, you can efficiently monitor your home visits and achieve an enhanced and personalized healthcare experience.

            Required Editions

            Available in: Enterprise and Unlimited Editions with Health Cloud, Home Health, and Health Cloud for Community Add-on licenses
            • Request a New Home Visit
              As a patient, take charge of your own healthcare by raising a request to schedule a new home visit. Use Home Health’s patient portal on your personal device and book your visit as per your availability and convenience.
            • Request a Home Visit Reschedule
              As a patient, use Home Health’s patient portal to raise a request for rescheduling an upcoming home visit due to a change in your availability or preference. Request a visit reschedule at any time without a phone call or an in-person visit to the home health agency.
            • Request a Home Visit Cancellation
              As a patient, raise a request to cancel an upcoming home visit if you can’t make it to the visit on the scheduled date. Home Health’s patient portal provides a quick and effective way to cancel visits, reducing patient no-shows and minimizing manual errors involved in cancellations over a call. By raising cancellation requests on time, you also help your home health agency to efficiently utilize their care resources for other patients.
            • View Your Home Visit Requests
              As a patient, use Home Health’s patient portal to easily track and manage your home visit requests. The portal provides a unified view that effectively categorizes your schedule, reschedule, and cancel requests. You can also identify and review your submitted, approved, and rejected requests at a glance. Get real-time status updates and automated notifications when the schedulers at the home health agency approve or reject your requests.
            • Review Home Visit Details
              As a patient, stay informed about your home visits and actively participate in your care management with the Home Health Patient Visits lightning component available on a dedicated patient portal. View your current, past, and upcoming visits at a glance, track visit duration, and access care resource information.
            • Review Your Patient’s Home Visit Requests
              As a scheduler, use Home Health to speed up and streamline the review and approval process of your patient’s home visit requests. You can approve or reject your patient’s requests and then schedule, reschedule, or cancel their visits. With most of the visit information available in the patient request, you can save the time and effort involved in collecting such details manually.

            See Also

             
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