Loading
Feature Disruption - Service Cloud VoiceRead More
Feature degradation | Gmail Email delivery failureRead More
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Delegate Interventions to Care Team Members

          Delegate Interventions to Care Team Members

          When you manually add interventions to care plans, you also specify who’s responsible for those interventions. However, the interventions created by the Integrated Care Management work flow are automatically assigned to you. You can delegate those interventions to care team members from the Action Plans page.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions with Health Cloud

          User Permissions Needed
          To assign interventions to care team members Read permission for Action Plans
          Edit permission for Tasks
          Read and View All Records permission for User
          1. From the App Launcher, find and select Action Plans.
          2. Select the action plan with the interventions that you want to delegate.
          3. In the Tasks list, edit the intervention that you want to delegate.
          4. Clear the value in the Assigned To field and select the user you want to assign that intervention to.
          5. Save your changes.

          Now that you’ve delegated the appropriate tasks to your patient or member’s care team, let’s see how you can mark the tasks still assigned to you as complete.

           
          Loading
          Salesforce Help | Article