Work with a Patient’s Remote Monitoring Data

Remote Monitoring allows you to create a reliable and personalized connection with patients to motivate them on their healthcare journey. Learn how to create care observations, personalize care metric targets, track and analyze patient health data, and register and ship remote monitoring devices.

With remote monitoring, you can:

• Build trust with patients through more personalized, informed, and evidence-based interactions.
• Employ auto-created tasks, care gaps, or cases when patient biometric data is out of range.
• Spend more time giving useful information to patients than collecting data to identify problems.
• Improve operational efficiency with fewer care coordinator calls.

• View Care Observations and Remote Monitoring Charts
  Care coordinators remotely monitor health metrics by viewing care observation data and remote monitoring charts on the patient’s account page. Remote monitoring charts provide biometric data and health metrics such as heart rate, blood glucose levels, and weight, which help care coordinators track and analyze patient health.
• Manually Add a Care Observation
  Care observations typically come from external systems. As a care coordinator, you can also add care observations manually. You can then use the remote monitoring charts to analyze the data and health metrics to track patient health.
• Register a Healthcare Device for a Patient
  Help patients stay on course with their care metric targets by registering their healthcare devices. Care coordinators can track biometric data from these devices, identify healthcare gaps, and engage with patients for follow-ups.
• Create a Shipping Request for a Healthcare Device
  After you register a healthcare device, create a shipping request to get the device to the patient.