Loading
Feature Disruption - Service Cloud VoiceRead More
Feature degradation | Gmail Email delivery failureRead More
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Manually Add a Care Observation

          Manually Add a Care Observation

          Care observations typically come from external systems. As a care coordinator, you can also add care observations manually. You can then use the remote monitoring charts to analyze the data and health metrics to track patient health.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions with Health Cloud

          User Permissions Needed
          To create a Care Observation record: Public read\write access to the Account object
          1. From the App Launcher, find and select Care Observations.
          2. Click New.
          3. Enter a name for the care observation.
          4. In Observed Subject, select the patient whose care is being tracked.
          5. Select a date and time when the care observation was made.
          6. Select a code for the care metric being observed. For example, Pounds.
          7. Select a unit of measure.
          8. Enter a numeric value for the metric observed.
          9. In Expected Value, select a Care Metric Target.
            Note
            Note To include this care observation data in remote monitoring and to analyze this data to track patient health, select Monitored remotely. If you don’t select Monitored remotely, this care observation doesn’t appear in remote monitoring charts.
          10. Save your changes.
           
          Loading
          Salesforce Help | Article