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          Considerations and Limitations for Agentforce for Health Cloud

          Considerations and Limitations for Agentforce for Health Cloud

          To use Agentforce for Health Cloud, consider supported functionality, usage, limitations and allowances, limits, and other issues.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise and Unlimited Editions with Agentforce for Health Cloud, Flex Credit Metering, Universal Credit Metering, Einstein GPT Platform, Einstein GPT Copilot, EinsteinTrusttAddOn, EinsteinGPTTrustAddOn, GenieDataPlatformStarter, Einstein GPT Prompt Builder, and Agentforce Employee Agent add-on licenses

          Feature Language and Locale Support

          Agentforce for Health Cloud supports English in this locale.

          LOCALE CODE
          English (United States) en_US

          Feature Large Language Model Support

          Agentforce for Health Cloud supports the models supported by the Employee Agent type, as described in Employee Agent Large Language Model Support .

          Einstein Trust Layer Service Support

          Agentforce for Health Cloud supports the Trust Layer services supported by the Employee Agent type, as described in Einstein Trust Layer Service Support. Ask your system administrator about which Einstein Trust Layer services are enabled in your org.

          Usage Types Billed by Agentforce for Health Cloud

          The subagents and actions for Health Cloud are based on the Agentforce Employee Agent type.

          Agentforce Employee agents use generative AI to prompt executions and use Data Cloud to ingest, store, and process data. Use of Agentforce Employee agents impacts the consumption of billing credits in these usage types. Before deployment, work with your Salesforce account team to confirm license availability and plan credit usage.

          Agentforce Employee agent usage is either metered or unmetered, depending on the permissions assigned to the interacting user.

          For more detailed information on how usage is billed, see Considerations for Agentforce Employee Agent

          For more information on how usage is billed, refer to your contract or contact your account executive.

          Unmetered AI Usage for Agentforce

          Agentforce employee agent usage is either metered or unmetered, depending on the permissions assigned to the interacting user. Unmetered usage applies if a user has the Unmetered User-Based AI permission. To use unmetered AI, configure Unmetered User-Based AI permissions.

           
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