Loading
Administer Health Cloud
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Use Agentforce for Public Health

          Use Agentforce for Public Health

          Speed up disease surveillance case classification with AI-generated recommendations, supported by confidence scores and attribution details. Streamline decision-making and expedite public health responses with clear and concise summaries of cases and investigations. Simplify case management, minimize manual effort, boost operational efficiency, and keep health statuses up to date.

          Note
          Note The user interface of this product is available in English only and may not be fully supported in other languages.
          • Classify Public Health Cases
            Utilize Agentforce to classify public health cases associated with infectious diseases. Leverage the agent's capability to analyze patient health data and categorize cases as Confirmed, Suspected, or Probable. Boost productivity and reduce manual work through automated classification. Support early outbreak detection and rapid response times with timely and accurate assessments. Use confidence scores and attribution insights to make informed decisions.
          • Summarize Disease Surveillance Cases and Investigations
            Leverage Agentforce to get clear, structured summaries taken from assessments, investigations, and outbreak data without switching between multiple screens. Improve reporting, decision making, and response times with focused, ready to use overviews. Agentforce analyzes complex case data into disease investigation summaries with patient details, symptoms, exposure sources, inspection findings, and public health case summaries combining investigations, lab results, hospitalization records, and interventions into one comprehensive case view.
           
          Loading
          Salesforce Help | Article