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          Get Started with Health Cloud Utilization Management

          Get Started with Health Cloud Utilization Management

          Utilization Management makes it easier for provider and payer organizations to gather member and clinical data, streamline care request reviews, and evaluate requests for medical necessity. It ensures seamless collaboration, reduces cycle times, and lowers expenses while providing appropriate care. Explore a trial org and then learn about what’s included, what setup we recommend, and how to get ready for your implementation.

          Heath Cloud Utilization Management Banner

          Play button in a circle

          Get Oriented

          What is Health Cloud Utilization Management?

          Create a Health Cloud Trial Org

          Wrench in a circle

          Dive In: Learn About Recommended Core Features

          Manage Authorization Requests in a Payer’s Office

          Manage Authorization Requests in a Provider’s Office

          Automate Workflows and Enable Self-Service with Business Rules

          Drive Interoperability with a Da Vinci FHIR R4 Aligned Data Model and APIs

          Gears in a circle

          Go Deeper: Learn About Features for Specific Business Needs

          Prioritize Authorization Requests Using Analytics Dashboards

          Use Entitlements to Manage SLA Compliance for Each Review Stage

          Determine SLA Breach Likelihood and Drive Proactive Actions with Predictive Analytics

          Learn About Prior Authorization Intake FHIR APIs

          Improve Operations with Guided Processes Using OmniStudio

          Connector in a circle

          Extend Further: Learn About Additional Capabilities & Add-Ons

          Mulesoft Exchange: Connect EHR with Health Cloud to Automate Prior Authorizations for Patients, Providers, and Payers

          Automate Workflows and Reduce Decision Time by Using Business Rules Engine

          Get Started with Analytics for Healthcare for Utilization Management

          Play button in a circle

          Get Ready for Your Implementation

          Plan and Prepare for Health Cloud

          Set Up Basics for Health Cloud

          Get Started with Utilization Management

          Arrow in a circle

          Know Your Resources & Get Help

          Trailhead: Utilization Management in Health Cloud

          Health Cloud Developer Guide

          Trailblazer Community: Salesforce Health Cloud

          Expert Coaching Catalog

           
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