Loading
Feature Disruption - Service Cloud VoiceRead More
Feature degradation | Gmail Email delivery failureRead More
Insurance
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Configure Transaction Generation for Policy Lifecycle Events

          Configure Transaction Generation for Policy Lifecycle Events

          Enable or disable transaction and transaction-detail (breakdown) generation for policy lifecycle events.

          Required Editions

          Available in: Lightning Experience
          Available in: Professional, Enterprise, and Unlimited Editions where Insurance Brokerage is enabled
          User Permissions Needed
          To configure transaction generation for policy lifecycle events: Context Service Runtime, FSC Insurance, Insurance Brokerage Foundation Insurance Brokerage Policy Management, Insurance Brokerage Policy Management User Advanced, and Salesforce Pricing Run Time User
          1. In Setup, find and select Brokerage.
          2. Select Policy Management and then select Policy Lifecycle.
          3. Turn on or off Generate Insurance Policy Transactions to generate or not generate policy transactions for policy lifecycle events.
          4. Turn on or off Generate Insurance Policy Transaction Details to generate policy transaction details for policy lifecycle events.
            To turn on Generate Insurance Policy Transaction Details, Generate Insurance Policy Transactions must be enabled.
            Note
            Note After enabling transaction details, don’t disable the setting. Turning it off can prevent agency billing from processing policy events correctly, resulting in inaccurate or inconsistent billing.
           
          Loading
          Salesforce Help | Article