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Activate Vlocity Support Processes
Before you upgrade Insurance, activate Vlocity Support Processes.
- From Setup, enter Support Processes in the Quick Find box, and then select Support Processes.
- Next to Vlocity Support Processes, verify that Active is selected.
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If Vlocity Support Processes are not active:
- Click Edit next to Vlocity Support Processes.
- Select Active.
- Save the Support Process.
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