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Insurance
Example: Reinstating a Policy After Cancellation

Example: Reinstating a Policy After Cancellation

A policy is issued from 1 Jan 2026 to 31 Dec 2026 and canceled effective 1 Sep 2026. The customer requests reinstatement starting 1 Oct 2026.

Required Editions

Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited Editions where Insurance Brokerage is enabled

Resulting Policy Versions

  • Original issued version: 1 Jan 2026 to 31 Dec 2026
  • Canceled version: 1 Jan 2026 to 31 Aug 2026 (policy canceled effective 1 Sep 2026)
  • Reinstated version: 1 Oct 2026 to 31 Dec 2026 (gap from 1 Sep to 30 Sep)

System Behavior

The system:

  • Creates a new policy version starting 1 Oct 2026
  • Prorates amounts for the remaining term
  • Generates reinstatement transactions
  • Enables billing for the reinstated period
 
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