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Considerations and Limitations in Insurance Brokerage
Here are some considerations and limitations to keep in mind about Brokerage features.
Required Editions
| Available in: Lightning Experience |
| Available in: Professional, Enterprise, and Unlimited Editions where Financial Service Cloud and Insurance Brokerage are enabled |
Splits
- The split arrangement search feature doesn't support special characters.
- When using the Offset Duration in Producer Split Assignment, the end date for the first assignment and the effective date of second assignment is populated with a date that's one day later than it should be. The workaround is to update the date manually.
- The dynamic enum values can’t be cleared once they're selected. The workaround is to delete thes row needs to be deleted.
- In-bulk reassignment, only 50 records can be reassigned at once.
Setup
- The Insurance Rate Plan ID and Type fields can't be selected from Visible columns in Rate Plan Type Configuration.
- The dynamic enum values can’t be cleared once they're selected.
- Deleting empty rows in data table.
- The API names need to be manually entered for Context Definition, Expression Set Definition, and Batch Process Job Definition for Insurance Policy Lifecycle Configuration, Policy Management, and Commission Processing repsectively.
- On saving commission statement line item type configuration, if required field is not set,the error shows API names of the respective fields instead of labels.
- Localization is not complete for all labels.
Policy Lifecycle
- The maximum number of entities in context definition is 50 and for the context persist API is 15 entities. Hence, customers can extend out-of-the-box context definition and add a maximum of 500 attributes, but can't add more than 15 entities.
- The maimum number records in the insurance policy hierarchy is 1000.
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