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Insurance
Policy Lifecycle Processes

Policy Lifecycle Processes

Insurance Brokers manually maintain their own data to mirror what's in the carrier system due to lack of integration between the carrier and the broker systems. This manual process can be cumbersome, especially when there's very little difference between an existing Insurance Policy in their system and the new one they are trying to create. The policy lifecycle processes help representatives manage policies efficiently with minimal data entry by providing actions to renew, endorse, repurpose, and cancel policy.

Required Editions

Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited Editions where Financial Service Cloud and Insurance Brokerage are enabled

Watch this video to learn how to manage the policy lifecycle in Insurance Brokerage.

If you aren't able to watch the video in full screen, open the video in a new tab: Watch video Brokerage Policy Lifecycle Management.

The InsBrokeragePolicyContext context definition is a standard context definition used to retrieve and manage policy data for Insurance Brokerage policy operations and services. This context definition is shipped out of the box and includes default fields for each action. You can update these fields to display or extend this definition according to your business requirements.

Action Fields

Renew

Name, Name Insured, Writing Carrier Account, Status, Effective From Date, Billing Carrier Account, Effective To Date, Actual Renewal Date, Line Of Business, Line Of Coverage, Premium Frequency, Renewed Policy, Underwriting Entity

Endorse

Name, NameInsured, Writing Carrier Account, Status, Effective From Date, Billing Carrier Account, Effective To Date, Actual Renewal Date, Line Of Business, Line Of Coverage, Premium Frequency, Underwriting Entity

Repurpose

Name, NameInsured, Writing Carrier Account, Status, Effective From Date, Billing Carrier Account, Effective To Date, Actual Renewal Date, Line Of Business, Line Of Coverage, Premium Frequency, Underwriting Entity

 
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