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          Cancel Policy Business Process

          Cancel Policy Business Process

          The policy cancellation business process lets brokers and policyholders cancel an in-force policy. The policyholder receives a refund for the unutilized premium on the policy, which is calculated based on the policy effective date and the effective date of the cancellation transaction.

          • Cancel Policy OmniScript
            You can launch this OmniScript from the following applications, where it can be accessed by the types of users described:
          • Cancel Policy from Policies UI
            To cancel any policy from the Policies UI, first go to the Policies list page and click the policy you want to cancel.
           
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          Salesforce Help | Article