Loading
The online Trailblazer Community becomes read-only Oct 30, 2026Read More
Important Advisory: iOS Update Impacting CG Mobile ApplicationRead More
Insurance
Pay Claim Coverage Payment Details in Bulk

Pay Claim Coverage Payment Details in Bulk

Pay multiple claim coverage payment details (CCPDs) at once from the Claim Financials tab instead of paying each record individually. Records are processed in the background, and you receive a notification when processing finishes.

Required Editions

View supported editions.
User Permissions Needed
View user permissions.

Claim Coverage Payment Detail (CCPD) records must be in Draft status and not locked by another in-progress bulk-pay operation.

After you submit a request for bulk payment, the selected CCPD records are locked for processing and you can't edit, pay, cancel, or delete the records until they are processed.

  1. From the App Launcher, find and select Claims.
  2. Select a claim from the list view.
  3. Select the Claim Financials tab.
  4. Select the Losses or Expenses tab depending on the type of payment details to pay.
  5. Select one or more CCPD records using the row checkboxes.
    To select all CCPD records under a coverage, select the coverage-level checkbox. Only the records with a Draft status are selectable.
  6. Click Pay All.
    The Pay All action calls the Bulk Pay Claim Coverage Payment Details API. A message confirms whether the bulk pay request was accepted or not.

After a bulk pay request is accepted, you receive a notification when the CCPD records are processed. The notification reports whether the payment succeeded, failed, or succeeded partially.

 
Loading
Salesforce Help | Article