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Insurance
Manage Claim Participants

Manage Claim Participants

Use the Participants tab on the Claim record details page to manage claim participants. You can add, edit, or delete participants as needed. As a claim adjuster, you can link a participant to a specific account or contact and link the participant to the relevant insurance policy. When adding a participant, you can assign one or more roles and indicate if the participant was injured. While the Claim Instance Identifier is auto-generated, you have the option to override its value when adding a claim participant.

Required Editions

View supported editions.
  • Add a Claim Participant
    Add a new participant to a claim by associating them with an account or contact, assigning a role, and linking them to a specific insurance policy.
  • Edit a Claim Participant
    Modify the details of the claim participants such as the associated contact, account, and insurance policy participant, and the selected roles.
  • Delete a Claim Participant
    Delete the claim participants that are duplicates or irrelevant to the claim.
 
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