Set Up Claim Workflow Rules

Before creating claim workflow rules, set up stage management, configure rule library, and add the Claim Workflow Rules component to the Product details page.

• Set Up Stage Management
  Define how a claim progresses through the different stages in your claim process. Create a stage definition for the Claim object and configure stage transitions for each stage.
• Configure Rule Library
  Rule creation requires a rule library. This library stores and runs the rules in the engine.
• Add the Claim Workflow Rules Component to the Product Details Page
  Use Lightning App Builder to add the Claim Workflow Lightning web component to the root product details page.
• Create Rule Evaluation Actions
  Define actions for rule evaluation outcomes by using auto-launched flows to automate tasks such as sending emails when a rule evaluates to true or false.