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Create Business Processes to Manage Claim Recovery
Use the Claim Recovery object in the Salesforce data model along with InsClaimRecoveryService:getClaimRecoveries and InsClaimRecoveryService:createUpdateClaimRecoveries services. An end-to-end process maintains a complete history of claim recovery efforts and shows how recoveries affect overall financial exposure over time.
- Add the Claim Recoveries Related List to the Claim Page
Claim team members manage claim recovery efforts by using the Claim Recoveries related list. - Pursue and Accept Claim Recovery Amounts
As team members pursue, accept, and seek additional recovery amounts, they track each step of the claim recovery process.
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