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          Create a Request Insurance Proof Service Process

          Create a Request Insurance Proof Service Process

          Create a unique version of the Request Insurance Proof service process and enter the details.

          REQUIRED EDITIONS
          Available in: Lightning Experience in Professional, Enterprise, and Unlimited editions where Financial Services Cloud license is enabled with FSC Insurance add-on.
          USER PERMISSIONS NEEDED
          To set up the Request Insurance Proof service process:

          Industries Service Process, Industry Service Excellence, Omnistudio, Case, Service Catalog Request objects Read, Create, Edit, Delete, View All Records

          AND

          FSC Insurance

          AND

          Financial Services Cloud Extension OR FSC Sales

          OR

          Financial Services Cloud Basic

          OR

          Financial Services Cloud Standard

          To use Request Insurance Proof service process:

          Industries Service Process, Industry Service Excellence, Omnistudio, Case, Service Catalog Request objects Read, Create, Edit, Delete, View All Records

          AND

          FSC Insurance

          AND

          Financial Services Cloud Extension OR FSC Sales

          OR

          Financial Services Cloud Basic

          OR

          Financial Services Cloud Standard

          1. In Setup, in the Quick Find box, enter Service Process Studio, and then select Service Process Studio.
          2. Click New Service Process, and then click Create from Template.
          3. Select Request Insurance Proof, and click Save & Launch.
          4. Enter a process name and a unique API name.
            Note
            Note Make a note of the API name. It is used in the Process Insurance Proof Request orchestration template. Here, we have FSCIns_RequestInsuranceProof as the API name used for the new service process which is used in orchestration initiation conditions [Record.SvcCatalogItemDefinition.DeveloperName in the image].
            Illustrates how the API name is used in the Set Entry Conditions formula.
          5. Update the short and long description.
          6. Save your changes.
           
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