Customize FlexCard-Based Claim 360 Using Data Mappers

If you want to include policy and claim details from a third-party system, get your developer to create an Apex class that makes the data available to FlexCard-based Claim 360. Then, customize the Omnistudio Data Mappers to reference the Apex class.

You can customize these Data Mappers as needed:

• InsuranceFSCISEDismissAlert

• InsuranceFSCISEGetPaginatedClaimsForHousehold

• InsuranceFSCISEGetPaginatedClaimsForNonHousehold

• InsuranceFSCISEReadClaimHouseholdKPI

• InsuranceFSCISEReadClaimHouseholdType

• InsuranceFSCISEReadHouseholdTypesForFlyout

• InsuranceFSCISEReadClaimItemsByClaimId

• InsuranceFSCISEReadClaimNonHouseholdKPI

• InsuranceFSCISEReadClaimNonHouseholdSearch

• InsuranceFSCISEReadClaimNonHouseholdType

• InsuranceFSCISEReadClaimNonHouseholdTypesForFlyout

• InsuranceFSCISEReadClaimsByInsuredId

• InsuranceFSCISEReadCoveragesByClaimId

• InsuranceFSCISEReadHouseholdAccClaimSearch

• InsuranceFSCISEReadHouseholdClaimsByInsuredId

• InsuranceFSCISEReadParticipantsByClaimId

• InsuranceFSCISEReadPaymentSummaryByClaimId

• InsuranceFSCISEReadRecordAlertsByClaimId

• InsuranceFSCISESnoozeAlerts

To customize a Data Mapper:

1. In the OmniStudio app, from the navigation bar, select Omnistudio Data Mappers.

2. Select the Data Mapper that you want to customize.