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Fix Common Issues Found in Rules Debug Mode
There are a few issues that often come up when you're running rules debug mode. Check for the usual suspects at the root of the problem and take steps to fix things.
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Does the Attribute Value = Token Value?
If it doesn't, try the following:
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Refresh your browser.
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Reprice the quote by clicking Rate Now.
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If the mismatch of these values persists after you've done steps 1 and 2, contact Vlocity Support for assistance.
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Is your expression formed correctly?
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Check the product code to make sure it points to an existing product.
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Check for typos.
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Have you refreshed your browser lately?
If not:
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Clear your cache.
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Refresh your browser.
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If you find an issue with a rule, access the related attribute from a Product page to fix it.
- Open the Products page in a new browser tab.
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Navigate to the Product this attribute is attached to.
This may be a root product spec, an insured item spec, a coverage spec, or an insured party spec.
- Find the attribute and click the rules icon (the little blue scales) for the attribute, or the attribute value for an attribute value rule.
- Make changes to the rule.
- Click Update to save the rule to the attribute.
- Back on the Quote UI, refresh your browser.
- Verify that the rule's expression is now correct on the quote.
