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How Does Authorize Payment for Auto Claims Work

How Does Authorize Payment for Auto Claims Work

The claim recovery workflow runs using the claim covergae Integration Procedure. You can find this Integration Procedure in OmniStudio Integration Procedure under:

  • Type/Subtype: ins/ClaimCoverage

  • OmniScript Name: claim coverage

Here's a look at each component in the Integration Procedure:

Component Name

Component Type

What It Does

What It Calls

CalimCoveragePaymentDetails

Loop Block

It extracts details of the claim coverages.

None

setTypeList

Set Values

Sets values for the Expense list, Loss list, and Status Authority Approved list.

None

SetVariables

Set Values

Sets values for the variables ApprovalProcessComplete, AuthorityEvaluationType, uniqueClaimCoverageIds.

None

distinctCoverageList

List Action

Merges lists to create a distinct coverage list.

None

ApprovalProcessCompleteIP

Integration Procedure

Based on user information, it retrieves authority level and sets the limit of the amount that they user can approve. It then sends out the email to the approver. It also verifies the response by the approver and then updates the status of the claim item.

None

ApprovalProcessCompleteAction

Remote Action

Uses the createPayments to create a payment record for the item.

None

 
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