Initiate Claim Recovery

Claims adjusters have the responsibility of deciding how much money can be given for each claim. With the Claim Adjuster App, users can now quickly create a recovery record from the insurance claim.

Where: This feature is available in the Insurance Application Suite under Property and Casualty Application.

Who: This feature is available to Claim adjusters and admin users.

Why: Claim adjusters can save time but quickly creating initiating recovery directly from the claim record.

How: The claim recovery workflow is built using the ClaimRecovery OmniScript. You can find this OmniScript in OmniStudio OmniScripts under:

• Type/Subtype: ins/ClaimRecovery

• OmniScript Name: ClaimRecovery