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Insurance
One-Time Payment for Policy Premium

One-Time Payment for Policy Premium

Policyholder and admin users can now pay monthly or quarterly premiums directly from the policy in the Lex Console. Read on for instructions on how to make a one-time payment.

This option is not available for annual payments as that is handled in the Issue Policy business process.

One-Time Payment OmniScript

The one-time payment OmniScript is:

  • Type/Subtype: insFSC/policypayment

  • Version: LWC-PolicyPayment

The one-time payment option is visible on the Lex Console for policies where the paid-to date is earlier than today. This means that the tenure of the previous payment should have ended any time before the day you want to make the next payment.

Component Name

Component Type

What It Does

What It Calls

getPolicyDetails

Omnistudio Data Mapper Extract Action

Retrieves date from InsurancePolicy and converts it to data that can be displayed to the user.

Ins_ExtFSCPolicyPaymentInfo_billPayOS

policydetails

Step

Displays the policy details to the user along with payment options.

None

ach

Step

If selected by the user, displays a form to collect electronic check payment details.

None

CreditCard

Step

If selected by the user, displays a form to collect credit card details.

None

applyPayment

Integration Procedure Action

Creates a premium transaction and also reactivates a Pending Lapse policy if the premium paid is more than the requisite amount for that term.

OneTimePayment

transformForConfirmation

Data Mapper Transform Action

Retrieves details from policydetails and converts it to JSON to be displayed in the confirmation FlexCard.

ins_transformForPaymentConfirmationOS

paymentConfirmation

Step

Displays a payment confirmation message to the user.

None

Here's how policyholders and admin users can perform the payment from the Lex Console:

  1. Open the policy that you want to make the payment for and from Actions, the click One-Time Payment.

  2. Enter the Payment Date.

  3. Select a Method of Payment and click Proceed to Pay.

  4. Enter payment details and click Next.

  5. That's it! You see a confirmation if you payment is approved. To see your policy, click View Policy.

 
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Salesforce Help | Article