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Insurance
Pursue and Accept Claim Recovery Amounts

Pursue and Accept Claim Recovery Amounts

As team members pursue, accept, and seek additional recovery amounts, they track each step of the claim recovery process.

  1. On a claim, from the Claim Recoveries related list, click New to initiate a recovery effort.
    Claim Recoveries related list on a claim with four claim recoveries
  2. Enter the amount to recover, the account to recover from, and other details.
    New Claim Recovery editor with a pursued recovery amount
  3. After funds are recovered, click Edit to enter an Actual Recovery amount.
    Edit Claim Recovery editor with a recovered amount
  4. Create a new claim recovery for each additional pursuit, and edit the status of each claim recovery to reflect the current state of that recovery attempt, such as Accepted Recovery, Accepted with Additional Pursuit, or Recovery Written Off.
 
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