Track Claim Recoveries

Gain insight into claim recoveries and how pending and actual recoveries impact overall financial exposure. Maintain a complete history of each step of the recovery effort as team members pursue, accept, and seek additional recovery amounts.

Note

Use the Salesforce FSC ClaimRecovery object to track claim recoveries, not the vlocity_ClaimRecovery__c object.

• Get to Know the Claim Recovery Workflow
  You can configure business processes to support several different recovery paths.
• Create Business Processes to Manage Claim Recovery
  Use the Claim Recovery object in the Salesforce data model along with InsClaimRecoveryService:getClaimRecoveries and InsClaimRecoveryService:createUpdateClaimRecoveries services. An end-to-end process maintains a complete history of claim recovery efforts and shows how recoveries affect overall financial exposure over time.