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            Provide Patient and Member Insights with Analytics

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            Provide Patient and Member Insights with Analytics

            CRM Analytics for Health Cloud gives you a complete view of your data to help you deliver connected, one-to-one patient or member care. Use business insights from CRM Analytics apps to drive intelligent patient engagement, improve care effectiveness, and identify and manage risk throughout your patient and member population.

            Required Editions

            Note
            Note CRM Analytics requires Revenue Intelligence for Health or CRM Analytics for Health Cloud add-on license.

            Available in: Lightning Experience

            Available in: Enterprise and Unlimited Editions with Health Cloud
            • Enable CRM Analytics for Health Cloud
              To get started configuring or creating Analytics apps, first enable CRM Analytics.
            • Set up the Enhanced Analytics for Healthcare App
              Streamline the care request and care management processes for your providers, payers, and care managers with the Enhanced Analytics for Healthcare app.
            • Use Enhanced Analytics for Healthcare
              The Enhanced Analytics for Healthcare app provides a complete solution for streamlining the prior authorization review workflow. Use the analytics dashboards to get insights into open tasks, prioritize the authorization review requests for the day, identify the requests that need attention to avoid SLA breaches, and more. The personalized care requests dashboards for each user role offer quick insights to monitor and assess outstanding care requests authorization and reviews.
             
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