Proactively prevent medication-related adverse events and enhance patient safety by
identifying any actual or potential clinical issues with your patient’s medications or treatment.
When you detect clinical issues, such as incorrect dosage or treatment frequency, inform your
patients and help them understand their medications and treatment better.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Health Cloud
and the Medication Management Add-On license
User Permissions Needed
To detect clinical issues
Create, Read, and Update permissions on the following objects:
Account
Medication Therapy Review
Medication Therapy Statement Review
Medication Therapy Statement Review Issue
Clinical Detected Issue
Clinical Detected Issue Detail
Medication Statement
Medication Statement Detail
Medication Request
Medication Dispense
Patient Medication Dosage
Run Flows
On a patient’s Person Account record, go to the Clinical Detected Issue subtab under the
Comprehensive Medication Review or Targeted Medication Review tab.
Click New Clinical Issue and add your observations.
Select the identification start and end dates.
Select the status, severity, and category of the issue.
Add additional details and notes about the issue.
If the issue is medication-related, select one or more medications from the Related
Medications section.
Save your changes.
That’s it. The clinical issue you identified during the review is now recorded and added to
the patient’s medication therapy review record. These details are also shared as part of the
summary document that’s sent to the patient at the end of the comprehensive medication
review.
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