Modify the Intelligent Appointment Management Configuration for Einstein Discovery
To use Einstein Discovery predictions, add Attendance Threshold Percent and Best Time
Slots Definition values to the Intelligent Appointment Management configuration.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Health
Cloud
User Permissions Needed
To use Einstein Discovery
CRM Analytics for Healthcare
To use Health Cloud
Health Cloud Foundation permission set
From Setup, in the Quick Find box, enter Intelligent Appointment Management
Configuration, and then select Intelligent Appointment Management
Configuration.
Edit the active Intelligent Appointment Management Configuration record.
Enter a number from 1 through 100 for the Attendance Threshold
Percent.
The Attendance Threshold Percent is the optimum percentage of
completed appointments. It’s used to highlight preferred time slots based on attendance
prediction from Einstein Discovery. For example, if you enter 50 as the Attendance
Threshold Percent, time slots where the attendance probability is 50 or higher are
highlighted.
Enter the prediction ID in the Best Time Slots Definition
field.
Save your changes.
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