Loading
Feature Disruption - Service Cloud VoiceRead More
Feature degradation | Gmail Email delivery failureRead More
Set Up and Maintain Net Zero Cloud
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Agentforce for Data Collection Agent

          Agentforce for Data Collection Agent

          Engage with multiple stakeholders to collect data through the actions, process the information, and take further actions.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Net Zero Cloud Growth license or the Net Zero Cloud User add-on license and the Agentforce for Net Zero add-on license. Requires each user to have the Agentforce for Net Zero add-on to access the action
          • Set Up the Data Collection Agent
            Configure the Data Collection Agent to collect data from stakeholders by assigning tasks and sending emails.
          • Agentforce Topics for Data Collection
            Net Zero Cloud managers can engage with stakeholders to collect environmental, social, and governance (ESG) data by using the Data Collection agent. Assign tasks and send emails to facility managers to gather information for assets such as commercial buildings, data centers, and vehicles.
           
          Loading
          Salesforce Help | Article