Loading
Feature Disruption - Service Cloud VoiceRead More
Feature degradation | Gmail Email delivery failureRead More
Set Up and Maintain Net Zero Cloud
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Manage Disclosure Questionnaire Information in Discovery Framework

          Manage Disclosure Questionnaire Information in Discovery Framework

          Use Discovery Framework to import and export disclosure questions. Then generate documents based on the questions and the document template as part of an Omniscript guided interaction flow.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Developer Editions
          Permission Set Needed
          To create questionnaire and Omnistudio form: Omnistudio Admin
          To enable discovery framework: Customize Application

          Discovery Framework is compatible with only Omnistudio standard objects (Omnistudio Spring '22 and later releases).

          For more information, see Manage Every Aspect of Questionnaire-Driven Information Collection.

          1. Enable the Discovery Framework feature setting. See Enable Discovery Framework.
          2. To create questions and question versions at the same time, enable Enhanced Questions in the Discovery Framework settings. See Configure Question Creation Settings.
          3. To give access to metadata APIs so that you can import and export assessment questions, assessment question sets, and assessment question versions, enable Import or Export in the Discovery Framework settings. See Configure Import or Export Settings.
          4. Create disclosure assessment questions. See Create Questions.
          5. Assign questions to the assessment question set.

            Question sets simplify reuse of questions across contexts. See Assign Questions to Question Sets.

          6. To collect responses from users, create and activate a form using Omnistudio. See Create a Form.

            Note the Type, SubType, Language, and Version of the active Omniscript. A combination of these values separated by underscores is used as the Omniscript configuration API name.

          7. Assign interest tags to disclosure assessment questions so that users can search for reusable data when filling out the disclosure questionnaire. See Assign Interest Tags to Records.
           
          Loading
          Salesforce Help | Article