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          Assessments and Surveys

          Assessments and Surveys

          Improve quality of care by gathering information that helps you manage your patients’ or members’ health more efficiently. Whether it’s an industry standard screener or a member feedback survey, you have the information you need.

          Required Editions

          Available in: Enterprise and Unlimited editions with Health Cloud.
          • Assessments vs Surveys
            Both Assessments and Salesforce Surveys for Health Cloud help you to improve care management by gathering feedback from patients and members. Compare the capabilities of each feature to decide which one best meets your requirements.
          • Provide Assessments to Analyze a Patient's Health
            Health Cloud Assessments use the power of Discovery Framework and Omnistudio to build more complex questionnaire paths. You can complete assessments in two different formats. A healthcare professional administers assessments such as screeners or questionnaires over the phone or in person. Send an email notification to a patient with a link to access assessments as a guest user on an Experience Cloud site.
          • Provide Surveys for Gathering Feedback
            Health Cloud Surveys help you create easy-to-use forms, such as pre-surgery surveys or member satisfaction surveys, for collecting feedback from your patients and members.
          • Gather Feedback About Patients or Members
            Improve the quality of care by gathering feedback that helps to manage your patients or members more efficiently.
           
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          Salesforce Help | Article