See how Public Sector (formerly Public Sector Solutions) broadly supports agencies
engaged in licensing, permitting, inspections, emergency response, social and human services,
grants management, and more.
Note Public Sector Solutions is now Agentforce Public Sector. You may see references to Public Sector Solutions in Salesforce applications and documentation.
Whether your agency's charter includes issuing occupational licenses and permits, or conducting
safety inspections and enforcement actions, or looking after the welfare and well-being of
vulnerable populations, Public Sector offers a data model, preconfigured components,
and business logic that's tailored for delivery of government services.
Get Started with Public Sector Discover the myriad ways that Public Sector (formerly Public Sector Solutions) transforms the delivery of public services. Create dynamic application forms and publish on an Experience Cloud site for constituents. Design automated approval processes to efficiently review applications. Use dynamic assessments to evaluate applications, and create care plans and referrals to help constituents in need. And get trial org to explore the product and prepare for your implementation.
Public Sector Editions Learn about the editions, user interfaces, and add-ons that support Public Sector (formerly Public Sector Solutions).
Understand What’s Included with Public Sector Discover how the Salesforce platform, a dedicated data model, and a layer of common components help you to implement a solution that meets your agencies' needs.
Developer Resources for Public Sector Learn where to find developer resources, including Public Sector (formerly Public Sector Solutions) data models or entity relationship diagrams (ERDs), object reference, and API details.
Person Accounts in Public Sector Use person accounts to represent constituents who apply for licenses, permits, programs, benefits, grants, and services.
Junction Objects in Public Sector Understand how Public Sector (formerly Public Sector Solutions) uses junction objects to create many-to-many relationships between objects.
Get a Public Sector Trial Org Get hands-on experience with Public Sector (formerly Public Sector Solutions) in a full-featured trial experience.
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