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Public Sector Documentation
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          Discover and Explore Public Sector

          Discover and Explore Public Sector

          See how Public Sector (formerly Public Sector Solutions) broadly supports agencies engaged in licensing, permitting, inspections, emergency response, social and human services, grants management, and more.

          Required Editions

          View supported product editions.
          Note
          Note Public Sector Solutions is now Agentforce Public Sector. You may see references to Public Sector Solutions in Salesforce applications and documentation.

          Whether your agency's charter includes issuing occupational licenses and permits, or conducting safety inspections and enforcement actions, or looking after the welfare and well-being of vulnerable populations, Public Sector offers a data model, preconfigured components, and business logic that's tailored for delivery of government services.

          • Get Started with Public Sector
            Discover the myriad ways that Public Sector (formerly Public Sector Solutions) transforms the delivery of public services. Create dynamic application forms and publish on an Experience Cloud site for constituents. Design automated approval processes to efficiently review applications. Use dynamic assessments to evaluate applications, and create care plans and referrals to help constituents in need. And get trial org to explore the product and prepare for your implementation.
          • Public Sector Editions
            Learn about the editions, user interfaces, and add-ons that support Public Sector (formerly Public Sector Solutions).
          • Understand What’s Included with Public Sector
            Discover how the Salesforce platform, a dedicated data model, and a layer of common components help you to implement a solution that meets your agencies' needs.
          • Developer Resources for Public Sector
            Learn where to find developer resources, including Public Sector (formerly Public Sector Solutions) data models or entity relationship diagrams (ERDs), object reference, and API details.
          • Person Accounts in Public Sector
            Use person accounts to represent constituents who apply for licenses, permits, programs, benefits, grants, and services.
          • Junction Objects in Public Sector
            Understand how Public Sector (formerly Public Sector Solutions) uses junction objects to create many-to-many relationships between objects.
          • Get a Public Sector Trial Org
            Get hands-on experience with Public Sector (formerly Public Sector Solutions) in a full-featured trial experience. 
           
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