Configure and View Graphical Representations of Constituent Relationships
Understand the relationships among constituents by viewing them in interactive graphs
with the Actionable Relationship Center in Public Sector (formerly Public Sector Solutions).
Build graphs that show relevant constituent relationships from standard and custom
objects, including Party Relationship Groups, and show the graphs in the ARC Relationship Graph
component on any record page. Customize graph nodes, show fields from multiple objects on a
node, and add actions to nodes so that users can easily view, edit, delete, and create records
when they engage with constituents. See record details of any node in the graph in the ARC
Record Details Panel component, and see key fields in a header in the ARC Highlights Panel
component.
When a caseworker opens an account record, the ARC graph provides a
comprehensive snapshot of the constituent. The caseworker can drill down into the records
related to the constituent, and then filter and sort the records to see only the information
they need. For example, they can customize the graph to show only high-priority cases from the
last two months, and then quickly review the care plans related to each high-priority
case.
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