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            Benefit Assistance Agent Actions

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            Benefit Assistance Agent Actions

            Review the actions, flows, and prompt templates that are included with the Benefit Assistance Subagent in Public Sector (formerly Public Sector Solutions). These components enable the agent to answer questions and determine benefit eligibility.

            Required Editions

            View supported product editions.

            The following table:

            Action Reference Action Description
            Answer Questions from Document Prompt Template: Answer Questions from Document Answers user questions based on information from policy manuals and other agency documents in the Agentforce Data Library.
            Get Assessment Questions from Assessment Question Set Flow: Get Assessment Questions from Assessment Question Set Gets the assessment question records related to an assessment question set and returns the assessment question text in JSON format.
            Find Qualified Benefits Flow: Find Qualified Benefits Finds benefits the user is eligible to apply for by evaluating user’s responses to the benefit eligibility screening questions against the qualifying criteria.
             
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