Considerations for Recruitment Assistance with Agentforce

Review these considerations before setting up the Recruitment FAQ Agent.

Scope Definition: This agent is designed to answer questions based strictly on the content found in provided policy manuals or uploaded documentation. While this commonly includes topics such as agency culture, hiring timelines, and mission statements, the agent is not connected to personal data sources and cannot provide personalized job recommendations or application status updates.
AI Disclaimer: Users must be notified that they are interacting with an AI and that the output may need verification for accuracy.
Data Privacy: Make sure that the policy manuals and documents uploaded to the Agentforce Data Library don't contain Personally Identifiable Information (PII) or sensitive unreleased data.
Indexing Time: After uploading documents to the Data Library, the system requires time to index the content. The agent can't answer questions based on new documents until indexing is complete.
Guest User Access: This agent is designed for unauthenticated guest users on your public portal. It answers generic questions and does not provide personalized job recommendations or application status updates, which require authenticated access.

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