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          Customize Benefit Application Assessment Questions

          Customize Benefit Application Assessment Questions

          Create and edit assessment questions to capture constituent information for benefit programs in Public Sector (formerly Public Sector Solutions).

          Required Editions

          View supported product editions.
          User Permissions Needed
          To create and edit assessment questions: Industries Assessment

          The Public Sector benefit management Discovery Framework template includes dozens of assessment questions to help you gather necessary information from constituents who apply for a benefit. To see a list of the questions, in Setup, go to the Discovery Framework Sample Templates page and, for PSS_BM v1, click View Details. Add assessment questions or customize existing questions to suit your needs.

          Create Assessment Questions

          Create assessment questions to capture constituent information for your benefit programs.

          1. From the App Launcher, find and select Assessment Questions.
          2. Click New.
          3. Specify these details.
            1. Enter a name for the assessment question and then press Tab to fill in the Developer Name.
            2. Specify the question data type and category.
            3. Enter the question text.
            4. To make this question the active version, select Active.
              For information about the other fields, see Create Questions in the Discovery Framework documentation.
          4. Save your changes, or save them and create another question.

          Modify Assessment Questions

          Edit assessment questions from the benefit management Discovery Framework template to suit your needs.

          1. From the App Launcher, find and select Assessment Questions.
          2. From an Assessment Questions list view, select the question that you want to edit.
          3. On the assessment question record page, on the Assessment Question Versions related list, click New.
          4. Enter a name and the question text for the assessment question version.
          5. To make this question the active version, select Active.
          6. Save your changes.
           
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