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Public Sector Solutions Documentation
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          Get Prior Violation Report

          Get Prior Violation Report

          On a visit record page, get an AI-generated overview of regulatory code violations logged during previous inspection visits to a site. Learn about the codes violated and the number of times a violation was reported. Check the status of the violation enforcement actions and use the information to determine the focus areas for the current visit.

          Required Editions

          View supported product editions.
          User Permissions Needed
          To generate a prior violation report:

          Industries Visit OR Public Sector Access OR Public Sector Field Access permission set

          AND

          Einstein for Service Innovations permission set

          1. From the App Launcher, find and select Public Sector: Inspection Management.
          2. From the app navigation menu, select Scheduled Inspections, and then select a visit.
          3. On the Get Einstein Insights pane, acknowledge the disclaimer about using AI-generated responses.
          4. View the AI-generated overview of previous regulatory code violations at the site.
          5. Copy or edit the overview as required.
          6. To store the overview in the Inspection Overview field, click Save.
          7. To generate the overview again, click Go.
           
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