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          Enable Chatter Feeds for Providers

          Enable Chatter Feeds for Providers

          Turn on Chatter feed tracking for these objects so that record updates are available in a feed on the record page: Benefit Assignment, Benefit Schedule, Benefit Session, Referral. Also, enable Chatter on the provider site so that providers can view the feeds.

          Required Editions

          Enable Chatter Feed Tracking

          Required Editions

          User Permissions Needed
          To view the feed tracking Setup page: View Setup and Configuration
          To customize the fields tracked in the feeds: Customize Application
          1. From Setup, in the Quick Find box, enter Chatter, and then select Feed Tracking.
          2. From the list of objects, select Referral.
          3. Select Enable Feed Tracking.
          4. Select Authorization Status, and any other fields that you want to track.
          5. Similarly, enable chatter feed tracking for the other objects.
          6. Save your changes.

          Enable Chatter on the Provider Site

          Required Editions

          User Permissions Needed
          To customize an Experience Cloud site:

          Be a member of the site AND have the Create and Set Up Experiences permission

          OR

          Be a member of the site AND be an experience admin, publisher, or builder in that site AND have the View Setup and Configuration permission

          1. From Setup, in the Quick Find box, enter Digital Experiences, and then select All Sites.
          2. Next to your site name, click Workspaces.
          3. Select Administration, and then select Preferences.
          4. Under General, give guest users access to public Chatter API requests.
          5. Save your changes.
           
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