Recruitment Assistance with Agentforce

The Constituent Agent for Recruitment Assistance is an AI-powered bot designed for your career portal. It assists candidates by answering generic questions about your agency and guiding them through general recruitment inquiries.

The agent uses these technologies to assist users:

• Retrieval Augmented Generation (RAG): The agent answers candidate FAQs by retrieving information directly from your agency’s unstructured documents, such as policy manuals, FAQ documents, and mission statements. You provide these documents to the agent through the Agentforce Data Library. This process makes sure that the agent's answers are grounded in your specific, approved content. To ensure transparency, the agent provides Source Citation (Grounding) by displaying the specific document and section used to generate the answer.

• Recruitment FAQ Agent Actions
  Review the actions and prompt templates included with the Recruitment FAQ Subagent.
• Considerations for Recruitment Assistance with Agentforce
  Review these considerations before setting up the Recruitment FAQ Agent.
• Configure Prerequisites for Recruitment Assistance with Agentforce
  Before you set up the agent to assist potential job applicants, complete these prerequisites.
• Set Up the Recruitment FAQ Agent
  Set up and deploy the Recruitment FAQ agent on your Experience Cloud site to assist potential job applicants.