Einstein Visit
Task
Recommendations
help sales managers and
field reps determine
which tasks
can be performed
during a visit. You can create
a flow
that
runs your strategy to recommend tasks. You can also write an Apex class and add it in a flow to
get task recommendations.
Required Editions
Available in Lightning Experience in Professional, Unlimited, and
Enterprise Editions that have Consumer Goods Cloud enabled.
Create a Flow to Run Your Strategy Create a flow to use as a strategy for Einstein Visit Task Recommendations. If sales managers and field reps have varied requirements for activity recommendations, you can create multiple flows. Sales managers and field reps can select the strategy that fits their requirements.
Set Up Einstein Visit Task Recommendations Using Apex You can use Apex to select a list of visits or visit recommendations that Einstein must provide task recommendations for. You can then create a flow and add the Apex Class as an Action element.
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