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Set Up and Maintain Retail Execution
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          Create an Agent from Retail Execution Visit Assistant Template

          Create an Agent from Retail Execution Visit Assistant Template

          Deploy the AI-powered Retail Execution Visit Assistant by using the template in the Consumer Goods Cloud. This agent provides comprehensive account insights, helping you analyze performance, summarize visits, track compliance, and identify upsell opportunities for better decision-making and sales strategies.

          Required Editions

          Available in: Lightning Experience

          Available in: Agentforce 1, Einstein 1, Enterprise, and Unlimited editions with Consumer Goods Cloud Retail Execution and Agentforce for Consumer Goods Cloud add-on licenses.

          • Ensure that your org has installed the Consumer Goods Cloud Spring ’26 managed package.
          • If you’ve upgraded to the Consumer Goods Cloud Spring ’26 managed package, upload the System_Setting_-_NEW_260.csv static resource file to get the custom system setting. See Additional Steps to Upgrade Managed Packages to Spring ’26.

          Steps to create an agent:

          Use the Retail Execution Visit Assistant template and refer to the standard Agentforce agent creation process to create an agent. See Create an Agent from a Template.
          Important
          Important While you can customize the agent's topics and instructions, test any changes thoroughly before implementation.

          After creating the agent, configure and manage the user access. See Manage Employee Agent Access.

           
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