If GPS is enabled on a field rep’s mobile device, they can view map images and store
addresses. To generate a map image, always include the required address information such as street
and city, and either state, postal code, or country. Also, provide latitude and longitude details
for the location.
Required Editions
Available in Lightning Experience in Professional, Unlimited, and
Enterprise Editions that have Consumer Goods Cloud enabled.
A map image on an address is static, but a field rep can click a map image to open the Google
Map app.
Note Field reps can use maps only if their devices are online.
From Setup, enter Maps in the Quick Find box, select Maps
and Location Settings, then click Edit.
Check Enable Maps and Location Services.
Click Save.
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