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Key Business Process Changes
Based on pilot learnings and partner implementations, these themes represent the most common process changes that companies make during a Revenue Management migration.
| Process Theme | Process Changes | Benefit |
|---|---|---|
| Catalog simplification | Moving from many SKUs to attribute-based products | Faster quoting, fewer errors, cleaner renewals |
| Approval rationalization | Removing approvals that compensated for CPQ limitations | Faster deal cycles, reduced revenue delays |
| Consolidated renewals | Automated renewal queue from asset lifecycle, replacing manual tracking | Higher renewal rates, less operational overhead |
| Integrated legal process | Replacing external contract negotiation with CLM within Salesforce | Faster contract execution, fewer compliance gaps |
| Unified revenue reporting | Establishing a single source of truth for quotes, contracts, orders, and billing | Accurate revenue forecasting, real-time finance visibility |
| Self-serve enablement | Enabling customer portal or partner ordering through headless APIs | New revenue channels without duplicating pricing logic |

